Fewer empty slots and more 5-star reviews, on autopilot
Your patients get a reminder to confirm or cancel their appointment in one click and, after the visit, a request to rate it: happy patients are invited to say so on Google, and complaints reach you first so you can put things right.
The problem
Every missed appointment is money that doesn’t come back
Patients who forget their appointment and leave a gap there’s no time to fill.
Reception calling patients one by one to confirm tomorrow’s appointments instead of looking after the people in the clinic.
Happy patients almost never leave a review; angry ones do. And your Google rating shows it.
Calculator
How much do missed appointments cost you?
Adjust your clinic’s figures and see the result instantly. If you like, we’ll email you the detailed report.
Without notice, or cancelling so late the slot is lost.
Adjustable assumption: how much no-shows drop with reminders and confirmation.
Your clinic loses around €27,648 a year on appointments patients don’t turn up to.
- Missed appointments per year
- 461
- Revenue lost per year
- €27,648
- Recoverable if no-shows drop by 30%
- €8,294
Estimate based on 48 working weeks a year. Results depend on each clinic.
What we automate
Three automations designed for clinics
Reminders with confirmation
Before each appointment the patient gets a reminder with two buttons: confirm or cancel. If they cancel, the slot is freed straight away and reception is alerted.
- Confirm or cancel in one click
- Instant alert when a slot frees up
- Reception stops calling to confirm
Smart reviews
After the visit the patient rates their experience from 1 to 5. With 4 or 5 stars we invite them to leave a Google review; with 1 to 3 they can tell the clinic first what happened, and the clinic gets an alert.
- More reviews from happy patients
- Complaints reach you first
- Alert to call the patient the same day
Patient reactivation
Patients who haven’t been in for months get a check-up reminder with a link to book. Patients who already know you, without spending on advertising.
- Regular check-up reminders
- Segmented by treatment
- No advertising spend
How it works
From reminder to review, without reception lifting a finger
Appointment in the diary
We take the appointments from your diary: Google Calendar or the clinic’s management software.
Reminder
Before the appointment, the patient confirms or cancels it in one click.
After the visit
The patient rates their experience from 1 to 5 with a single click.
Review or alert
Happy patients are invited to leave a Google review; if something went wrong, the clinic gets an alert to sort it out.
Experience it like your patients in 10 minutes
On a call we book a test appointment with your clinic’s name: you receive the confirmation, the reminder and the review request, and you watch the clinic’s dashboard update live.
Privacy and GDPR
Patient data handled with the care it requires
Health data is especially sensitive. Messages carry only what the appointment needs and everything is processed on a private server in the European Union, with no third-party tools reusing your patients’ data.
Private server in the EU
No third-party platforms in between.
Minimal messages
Only the information the appointment needs.
Complaints go to the clinic first
A direct channel to resolve things before they escalate.
GDPR compliant
Patient data handled with the safeguards the law requires.
Price
Fixed price, no surprises
Starting point
Audit
€390
We review how you currently handle appointments, no-shows and reviews, estimate how many missed appointments you can recover and give you a fixed-price proposal. It is fully deducted if you go ahead with the project.
Clinic automation
Setup
from €2,500
+ maintenance from €190/month
- Reminders with confirmation and smart reviews
- Connection to your diary
- Private EU server included in maintenance
Frequently asked questions
Does it work with my booking software?
We connect to your diary: Google Calendar, or the clinic’s management software when it allows a connection (API) or exporting appointments. We check it together in the initial audit.
By email or WhatsApp?
The demo uses email. When we set it up we can also send reminders by WhatsApp through the official WhatsApp Business API, registered in the clinic’s name.
Does it follow Google’s review rules?
Yes. We ask every patient for a rating in the same way and all of them get the link to post on Google. The only thing we add is a direct channel to the clinic for anyone who had a bad experience, so you can resolve it first. We don’t hide or filter reviews: Google doesn’t allow it.
What happens when a patient cancels?
The appointment is marked as cancelled immediately and the clinic is alerted that a slot is free. If you have a waiting list, we can offer the slot to those patients automatically.
How much does it cost?
Setup has a fixed price from €2,500 and monthly maintenance from €190/month, depending on volume and integrations. If you’d rather start with the audit (€390), it is fully deducted from the project.
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